Set or change the passcode
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Go to Settings
, then depending on your model, tap one of the following:
Face ID & Passcode
Touch ID & Passcode
Passcode
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Tap Turn Passcode On or Change Passcode.
To view options for creating a password, tap Passcode Options. The most secure options are Custom Alphanumeric Code and Custom Numeric Code.
After you set a passcode, on supported models you can use Face ID or Touch ID to unlock the iPad. For additional security, however, you must always enter your passcode to unlock your iPad under the following conditions:
You turn on or restart your iPad.
You haven’t unlocked your iPad for more than 48 hours.
You haven’t unlocked your iPad with the passcode in the last 6.5 days, and you haven’t unlocked it with Face ID or Touch ID in the last 4 hours.
Your iPad receives a remote lock command.
There are five unsuccessful attempts to unlock your iPad with Face ID or Touch ID.
Change when iPad automatically locks
Go to Settings > Display & Brightness > Auto-Lock, then set a length of time.
Reset the passcode
If you enter the wrong passcode six times in a row, you’ll be locked out of your device, and you’ll receive a message that says the iPad is disabled. Please contact support.is@healthshareoregon.org if you get locked out of your device.